“Ian Burgess-Simpson is the only true piano technician I trust to service my own Steinway. His craftsmanship, knowledge of tone creation, focus and attention to detail is unequaled in South Africa.”

Charl du Plessis - Steinway Artist

South Africa

"There's only one place to contact with regards to anything to do with pianos in South Africa, Ian Burgess-Simpson Pianos! This is what I always tell people! Their service is excellent, their technicians are world class, their expertise is unmatched, and their pianos are of the highest quality and standard. I believe it's their passion for the piano that makes them the company they are. That passion comes from Ian himself, a true master of his art.”

Jason Reolon - jass pianist & composer

South Africa

I am delighted to recommend Ian Burgess-Simpson and his company based on my extensive experience of his work.  He is a perfectionist and a man of utmost integrity.  His complete knowledge of pianos is unlike anyone I have met, either in South Africa or in Europe….In summary, I cannot recommend Ian Burgess-Simpson and his company highly enough. The music community of Cape Town and the rest of South Africa are lucky to have such a dedicated and experienced piano technician and entrepreneur in their midst. I wish that he lived here in London!

Mark Nixon - pianist and teacher

King's College School, Wimbledon, London

‘Peter and I wanted to write and tell you how truly delighted we are with the rebuilt 1934 Steinway M. It’s a deeply expressive piano and an absolute joy to play on, with a stirring sonorous bass, and a deliciously brilliant yet warm treble. Ian has done all we asked and more; in fact, he’s given us the best of both worlds. The touch is extremely responsive too, and the ability to pull back the sound or project it is quite extraordinary. It is without doubt the most beautiful piano either of us has ever played on, and we really want to thank everyone at Burgess-Simpson Pianos for all the hard work they’ve put into it."

Peter and Barbara Knox-Shaw - Steinway owners

South Africa

"Very rarely have I come across piano technicians with extraordinary professionalism and a true dedication to, and understanding of, their craft - I found these qualities at Ian Burgess-Simpson Pianos when I first returned to South Africa, and I have continued a wonderful relationship with them.  Their work is always of the highest standards, professional, and with extreme loyalty to their clients, and their wishes."

 Franklin Larey – concert pianist

South Africa

“I have over the last few years had three Steinway grand pianos rebuilt by Ian Burgess-Simpson , a Model D ,B , and M.  They are all now quite splendid pianos. The rebuild of the Model D now in my house in Australia has been commented upon most favorably by the local Steinway agent and tuner. I recommend Ian Burgess-Simpson and his work to each and every owner of a Steinway piano.” 

Nigel Hughes – private pianist

South Africa

“I have been a client of Ian Burgess-Simpson’s since 2003, when he first rebuilt a Model B Steinway for me. This was hugely successful and transformed the piano; he has since rebuilt another Model B, with an equally happy outcome.


Ian also services both my Steinways once a year, they are a new Model D and the rebuilt Model B, and I am always delighted with the result. As I’m a concert pianist, my pianos work very hard.  Ian’s meticulous work makes them sound wonderful again. I particularly value his skill (and patience!) in voicing my pianos so that they sound even and beautiful.


Ian has also tuned and voiced for me in Cape Town; he did a superb job on the Cape Town City Hall piano early in 2011.

I have also been very happy with Garth Hammer who has tuned my Model D Steinway.


I would not hesitate to recommend Ian or his colleagues for their dedication and excellent service. “ 

Jill Richards – concert pianist and Steinway Artist

South Africa

"After sixteen years of dealing with Ian Burgess-Simpson Pianos, I can with absolute confidence say that in my view they are the leading piano agents, tuners and rebuilders in this country.” 

George Hill – concert organizer

South Africa

“During the past few years the Department of Music of the University of Pretoria has had the privilege of making use of the services of Ian Burgess-Simpson Pianos. The Steinway grand pianos in the teaching studios date back as far as 1964. Since 2006 Ian has restored four of these pianos to a level of perfection that can only be described as wonderful. It is a testimonial to his superb workmanship, dedication and attention to detail. The pianos now look, feel and sound new! He has also done work on the two Steinway concert grand pianos in the department’s Musaion Concert Hall. The concert grand of the Aula, the biggest auditorium on the campus, is at present being overhauled by the firm for completion in 2012. We look forward to continuing our association with him for the future. “  

Professor Wim Viljoen – previous Head of Music, University of Pretoria

South Africa

“I would just like to express my thanks to IBS Pianos for the excellent service that it renders to the South African College of Music and to me personally.  The company and people involved, and here I must single out Garth, are always willing to go the extra mile to accommodate our many needs and demands and it is thanks to this that our pianos are considered the best maintained pianos in the country.  My association with Kawai pianos and especially my beloved RX 7, has given me immense pleasure and reward and it never fails to deliver even after hours of practice.  I sincerely hope that our professional relationship will continue for many years and can only recommend your company most highly.”   

Francois du Toit – concert pianist, Deputy Director of the South African College of Music, UCT

South Africa

19 Stibitz Street, Westlake - Cape Town - 021 788 9389

  • Facebook Social Icon
  • Twitter Social Icon
  • Instagram